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VeriFone Vx570
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Emdeon Vx570 User’s Guide
Emdeon POS™ VeriFone®
Vx570 User’s Guide
11.15.2011
Pub # 61999
Fax-on-Demand Ordering Information:
Call 800.760.2804
For these chapters: Order:
Title Page, Contents, Chapter 1 6995
Chapter 2 6996
Chapter 3 6997
Chapter 4 6998
Chapter 5 through 7 6999
Emdeon Vx570 User’s Guide
This publication is the proprietary property of Emdeon and is furnished solely for use pursuant to a
license agreement giving the user the right to use the Emdeon product(s) referenced in this document.
All uses of this document are subject to the terms of such license agreement. This document may not
be used except as permitted by such license agreement or changed, copied, photocopied, reproduced,
translated, or reduced to any electronic medium or machine readable form without the prior consent of
Emdeon. Copyright is held by Emdeon Business Services, LLC.
Emdeon is not liable for any losses or damages that result from the use of this material, including loss of
profit or indirect, special, or consequential damages.
Emdeon Vx570 User’s Guide
Contents
© 2011 Emdeon Business Services LLC. All rights reserved. Page i
This material contains confidential, proprietary information. Unauthorized use or disclosure of the information is strictly prohibited.
Contents
Chapter 1: Install Your Equipment ................................................................................................................ 1
Unpack the Box ................................................................................................................................... 1
Connect to the Power Source ................................................................................................................. 1
Insert Paper in the Printer ..................................................................................................................... 2
Connect a Communication Line ............................................................................................................... 3
Dial-Up Connection (Phone Line) ....................................................................................................... 3
Network Connection ........................................................................................................................ 3
Connect a Keyboard ............................................................................................................................. 5
Welcome Letter ................................................................................................................................... 5
Documentation .................................................................................................................................... 5
Supplies ............................................................................................................................................. 6
Customer Service ................................................................................................................................. 6
Chapter 2: Get To Know Your Terminal ......................................................................................................... 7
Your Vx570 Terminal ............................................................................................................................ 7
Vx570 Key Quick-Reference ................................................................................................................... 9
Keyboard 100 .................................................................................................................................... 10
Terminal Displays............................................................................................................................... 11
Terminal Main Menu ...................................................................................................................... 11
Emdeon Flash Screen .................................................................................................................... 11
Emdeon Welcome Screen ............................................................................................................... 12
Emdeon Menu .............................................................................................................................. 12
Terminal Security ............................................................................................................................... 12
Chapter 3: Customize Your Terminal Setup .................................................................................................. 13
Overview .......................................................................................................................................... 13
Manage Users .................................................................................................................................... 13
Add a User .................................................................................................................................. 13
Remove a User ............................................................................................................................. 14
Change a Passcode ....................................................................................................................... 15
Manage Providers ............................................................................................................................... 16
Provider ID Error Messages ............................................................................................................ 16
Add a Provider ............................................................................................................................. 16
Edit or Delete a Provider ................................................................................................................ 17
View the Provider Name List ........................................................................................................... 18
Manage Hotkeys ................................................................................................................................ 19
Change the Administrator Passcode....................................................................................................... 20
Change the Date and Time .................................................................................................................. 21
Set a Card Swipe Default ..................................................................................................................... 22
Set a Default State ............................................................................................................................. 23
State Abbreviations ....................................................................................................................... 25
Print Reports ..................................................................................................................................... 26
Report Samples ............................................................................................................................ 27
Chapter 4: Run Emdeon Transactions ......................................................................................................... 29
Submitting a Transaction ..................................................................................................................... 29
Using Hotkeys ................................................................................................................................... 30
Using the Card Swipe.......................................................................................................................... 31
Data Entry Tips .................................................................................................................................. 33
Response Printout .............................................................................................................................. 34
Chapter 5: Switch to Credit Card ................................................................................................................ 37
Chapter 6: Program Updates ..................................................................................................................... 37
Termékspecifikációk
| Márka: | Emdeon |
| Kategória: | fizetési terminál |
| Modell: | VeriFone Vx570 |
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