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Maintenance and Service Guide

HP Pro SFF 400 G9 Desktop PC

SUMMARY

This guide provides maintenance information about such topics as spare parts, removal and replacement of

parts, security, and backing up.

Legal information

Company, L.P.

AMD and Radeon are trademarks of

Advanced Micro Devices, Inc. Bluetooth

is a trademark owned by its proprietor

and used by HP Inc. under license.

Intel, Core, Optane, Thunderbolt, and vPro

are trademarks of Intel Corporation or

its subsidiaries in the U.S. and/or other

countries. Microsoft and Windows are

either registered trademarks or trademarks

of Microsoft Corporation in the United

States and/or other countries. NVIDIA and

Quadro are trademarks and/or registered

trademarks of NVIDIA Corporation in the

U.S. and other countries. USB Type-C and

USB-C are registered trademarks of USB

Implementers Forum. DisplayPort and the

DisplayPort logo are trademarks owned by

the Video Electronics Standards Association

(VESA) in the United States and other

countries. Wi-Fi is a registered trademark of

Wi-Fi Alliance.

The information contained herein is subject

to change without notice. The only

warranties for HP products and services are

set forth in the express warranty statements

accompanying such products and services.

Nothing herein should be construed as

constituting an additional warranty. HP shall

not be liable for technical or editorial errors

or omissions contained herein.

Third Edition: March 2024

First Edition: May 2023

Document Part Number: N32260-003

Product notice

This guide describes features that are

common to most models. Some features

may not be available on your computer.

Not all features are available in all

editions or versions of Windows. Systems

may require upgraded and/or separately

purchased hardware, drivers, software

or BIOS update to take full advantage

of Windows functionality. Windows is

automatically updated, which is always

enabled. High-speed internet and Microsoft

account required. ISP fees may apply and

additional requirements may apply over time

for updates. See

http://www.windows.com.

If your product ships with Windows in S

Mode: Windows in S Mode works exclusively

with apps from the Microsoft Store within

Windows. Certain default settings, features,

and apps cannot be changed. Some

accessories and apps that are compatible

with Windows may not work (including some

antivirus, PDF writers, driver utilities, and

accessibility apps), and performance may

vary, even if you switch out of S Mode. If you

switch to Windows, you cannot switch back

to S Mode. Learn more at Windows.com/

SmodeFAQ.

To access the latest user guides, go to

http://www.hp.com/support, and follow the

instructions to find your product. Then select

Manuals.

Software terms

By installing, copying, downloading, or

otherwise using any software product

preinstalled on this computer, you agree

to be bound by the terms of the HP End

User License Agreement (EULA). If you

do not accept these license terms, your

sole remedy is to return the entire unused

product (hardware and software) within 14

days for a full refund subject to the refund

policy of your seller.

For any further information or to request

a full refund of the price of the computer,

please contact your seller.

Table of contents

1 Product features.................................................................................................................................................................................................................................... 1

Front panel components..........................................................................................................................................................................................................1

Rear panel components .......................................................................................................................................................................................................... 2

Serial number location .............................................................................................................................................................................................................3

2 Illustrated parts catalog.................................................................................................................................................................................................................4

Computer major components.............................................................................................................................................................................................4

Mass storage devices...............................................................................................................................................................................................................8

Cables...................................................................................................................................................................................................................................................9

Miscellaneous parts...................................................................................................................................................................................................................9

3 Routine care, drive guidelines, and disassembly preparation......................................................................................................................... 12

Electrostatic discharge information............................................................................................................................................................................. 12

Generating static electricity.................................................................................................................................................................................... 12

Preventing electrostatic damage to equipment.......................................................................................................................................13

Personal grounding methods and equipment............................................................................................................................................13

Grounding the work area............................................................................................................................................................................................14

Recommended materials and equipment.....................................................................................................................................................14

Operating guidelines................................................................................................................................................................................................................ 15

Routine care....................................................................................................................................................................................................................................15

General cleaning safety precautions ............................................................................................................................................................... 15

Removing dirt and debris from your computer..........................................................................................................................................16

Cleaning your computer with a disinfectant................................................................................................................................................16

Cleaning the computer case....................................................................................................................................................................................17

Cleaning the keyboard..................................................................................................................................................................................................17

Cleaning the monitor ....................................................................................................................................................................................................18

Cleaning the mouse.......................................................................................................................................................................................................18

Service considerations..........................................................................................................................................................................................................18

Tools and software requirements........................................................................................................................................................................18

Screws.....................................................................................................................................................................................................................................19

Cables and connectors...............................................................................................................................................................................................19

Hard drives...........................................................................................................................................................................................................................19

Lithium coin cell battery..............................................................................................................................................................................................19

SATA hard drives........................................................................................................................................................................................................................20

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